Delivery Options
MISTWAVE offers local delivery within selected Melbourne areas, as well as shipping to other eligible locations across Australia.
Available delivery methods and charges will be automatically displayed at checkout based on your delivery address and order value.
Melbourne Local Delivery
Local delivery is available to selected Melbourne postcodes.
- Orders under $200: $12.95 delivery fee
- Orders of $200 or more: Free local delivery
Enter your postcode at checkout to confirm whether your address is within our local delivery area.
Australia-Wide Shipping
Shipping is available to eligible addresses across Australia.
The available shipping method, delivery fee and any applicable free-shipping offer will be displayed at checkout before payment.
Order Processing
Orders are processed after payment has been successfully received or confirmed.
Once your order has been prepared and dispatched, tracking information will be provided where tracking is available.
Delivery Times
Delivery times may vary depending on your location, the delivery method selected and carrier conditions.
Any estimated delivery timeframe is provided as a guide only and is not guaranteed. Delays caused by carriers, weather, public holidays or other circumstances outside our reasonable control may occur.
Tracking Your Order
If tracking is available for your order, you will receive tracking information after dispatch.
You can also visit our Track My Order page to check your shipment status.
Incorrect Delivery Details
Please make sure your delivery address and contact details are correct before placing your order.
If you notice an error after ordering, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.
Need Help?
If you have questions about delivery availability, shipping or an existing order, please visit our Contact Us page.